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Help center

Contact & support

Questions about bookings, your account, or the Mongul app? Reach our team by email—we typically reply within one to two business days.

Email support

For billing, sessions, technical issues, or general questions.

support@mongul.io

Response time

We answer messages Monday–Friday (U.S. business hours), usually within 1–2 business days. Include your account email and a short description of the issue so we can help faster.

FAQ

See answers to common questions about sessions, experts, and privacy.

Open FAQ →

Privacy

Read how we collect, use, and protect your information—including your choices and rights.

Privacy policy →

For legal or press inquiries, email support@mongul.io with “Legal” or “Press” in the subject line.